Healthcare Administrator

What You'll Be Doing Day to Day

This is a full on management role. You're running the clinic ; the daily operations, the staff, the patient outcomes, the budget, the regulatory compliance. It all lands on your desk. You report to an Area Director, Regional Director, or VP of Operations, depending on the region.

Growth is a big part of this job. You'll develop and implement processes to grow the program in line with company goals. That means planning and coordinating patient scheduling so new patients get accepted quickly, but you're also keeping staffing levels effective. You'll work on clinical and operational processes that improve patient health and reduce hospitalizations and missed treatments. And you're expected to hit financial targets ; things like budget, labor costs, supply costs, and other expenditures.

Outcomes matter just as much. You review every incident report, make recommendations, and take action. Then you report at the monthly QAPI meeting. You promote the quality management program by educating staff and patients about outcomes; you're responsible for hitting corporate quality goals. You lead QAPI meetings and quality improvement committees. You coordinate across all departments, developing standards for measuring patient care services. That includes keeping a chronological record of services provided, as required by the ESRD Network Coordinating Council and Medicare. You'll work with staff to ensure thorough documentation in the patient record for all treatments, activities, and communication with patients, physicians, and other healthcare professionals. And you need to hit the program's target goals for patient outcomes.

Operational readiness is a constant. You need to know federal, state, and local laws and regulations, including health care professionals practice act requirements. You make sure the clinic stays in compliance with all of them and maintains certification from every regulatory agency. When surveys happen ; internal or external ; you develop, implement, and follow up on corrective action plans. You might need to step in as Charge Nurse when needed. You're responsible for the duties listed in the Registered Supervising Nurse job description and nursing services policy, or you'll designate a Registered Nurse who meets those qualifications. You may also fulfill the facility CEO role as delegated by the Governing Body. You conduct and participate in meetings with the governing body, Regional Director, Medical Director, and staff. Staff meetings, in service education, and team patient care planning meetings all need to happen monthly. The Quality Assessment and Performance Improvement Program must always be current. You establish, maintain, and submit all required records and reports about staff, patients, and operations. You plan, coordinate, and approve staffing to meet patient needs and regulations. You oversee equipment and supply maintenance so everything meets current laws. You continuously monitor that the physical environment is safe and sanitary, equipment functions properly, and inventory levels are adequate and used correctly. You supervise maintenance of equipment, building areas occupied by the center, and other property belonging to the center. And you need to know and understand the water treatment and equipment mechanisms. When necessary, you assist with disinfecting equipment and supplies, including bicarbonate delivery systems and dialysis machines.

Partnerships are part of it too. You monitor contractual agreements and update them with corporate oversight. You keep a collaborative working relationship with the Medical Director and physicians. You build positive relationships with area hospitals, agencies, vendors, and the community. You actively promote the GUEST customer service standards and develop effective relationships at all levels of the organization. And you respond effectively to inquiries or complaints.

Staff development and retention is critical. You ensure every staff member meets the required qualifications for their position and performs duties within the limits set by company policy, practice acts, and laws. You recruit, train, develop, and supervise all personnel. You maintain effective personnel management and employee relations ; that includes evaluating performance, approving and submitting hours worked, counseling, and disciplining employees. And you lead staff in team concepts to uphold the corporation's management goals.

What You Need to Bring

• You're an experienced healthcare administrator who knows dialysis operations inside and out
• You understand federal, state, and local regulations for healthcare facilities, including practice act requirements
• You can read and interpret incident reports, quality data, and financial reports
• You know how to develop and implement corrective action plans
• You're comfortable leading QAPI meetings and quality improvement committees
• You can recruit, train, supervise, and evaluate staff
• You know water treatment systems and dialysis equipment
• You have the qualifications to serve as Charge Nurse if needed, or you'll designate an RN who does
• You can conduct meetings with governing bodies, regional directors, medical directors, and staff
• You maintain records and reports for staff, patients, and center operations
• You build relationships with hospitals, agencies, vendors, and the community
• You respond to complaints and inquiries effectively

Schedule and Compensation

This role is located in San Antonio, TX. The specific schedule and pay range will be discussed during the interview process. Benefits include medical, dental, and vision insurance, paid time off, and 401(k) options.

How to Apply

If this sounds like the right fit for you, send in your application through JobXi. Make sure your resume reflects your experience in dialysis clinic management or a similar healthcare admin role.