Team Lead

What this job is

This is a Team Lead role on a Workers Compensation claims team. You’ll supervise a small group of adjusters while still handling your own caseload. You’ll coach, hire, train, and keep the team performing at a high level. The role is fully remote and open to candidates in Sacramento, CA.

What you’ll actually do day to day

• Supervise a small Workers Compensation team and make sure they’re hitting their marks.
• Carry your own individual caseload and deliver high quality, efficient service.
• Help hire and train new adjusters ; you’ll be building the team’s culture from the ground up.
• Manage workloads across the team and keep motivation up, even when things get busy.
• Use Gallagher’s technology tools to improve how your team works and the quality they produce.
• Talk with clients, carriers, and brokers in a professional, positive, and proactive way.
• Juggle multiple competing priorities at once and spot coaching opportunities to help your team grow.

What you need to bring

• At least 10 years of related claims experience.
• Adjusting experience handling California jurisdiction ; that’s non negotiable.
• An active California Workers Compensation adjuster license. A SIP designation is optional but nice to have.
• Prior management or leadership experience is preferred but not required.
• Knowledge of all the functions that come with managing team members.
• High school diploma is required. A bachelor’s degree is preferred.
• You need to be appropriately licensed and certified in every state where you’ll handle claims.

Benefits and compensation

The base salary for this position ranges from a low end to a high end that depends on a lot of factors ; previous experience, education, the market where you live, the complexity of the role, your skill set, and the specific line of business. Actual compensation gets sorted out based on those details.

Benefits start on day one. Here’s what you get at minimum (some levels get more):

• Medical, dental, and vision plans ; these kick in right away.
• Life and accident insurance.
• 401(K) and Roth options.
• Tax advantaged accounts like HSA and FSA.
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services through Talkspace.
• Flexible work hours ; availability depends on your office and job function.
• Training programs to keep learning.
• The Gallagher Thrive program that covers health challenges, workshops, and digital fitness for your overall wellbeing.
• A charitable matching gift program.
• And more.

The benefits above apply to fulltime positions. If you’re not applying for a fulltime role, you’ll get the details during the selection process.

How to apply

If this sounds like the right fit, go ahead and submit your application. Make sure your resume and license details are current. We’ll review your background and be in touch if there’s a match.