Senior Program Manager

Job Overview

This Senior Program Manager role is based in Rochester, NY and focuses on steering complex, cross functional initiatives from concept through delivery. You'll work across different teams; engineering, product, marketing; to align priorities and keep projects moving forward. The environment tends to be collaborative but fast moving, where clear communication and quick decision making matter. It's not about micromanaging tasks; it's about removing blockers and ensuring the big picture stays intact.

Duties & Responsibilities / JobXi / Rochester, NY

• Define program scope, timelines, and milestones alongside stakeholders in Rochester, NY.
• Track progress across multiple workstreams and report out to leadership weekly.
• Identify risks early; schedule slips, resource gaps, technical hurdles; and build mitigation plans before they become crises.
• Facilitate cross team meetings that actually get things done instead of just filling a calendar slot.
• Manage dependencies between teams so nothing falls through the cracks at handoff points.
• Gather post launch feedback and feed it back into processes for future programs.

Requirements / JobXi / Rochester, NY

• 5+ years of program management experience handling multi team initiatives in Rochester, NY or similar markets.
• Comfortable with project tracking tools like Jira, Asana, or Monday.com; whatever your team prefers works fine as long as you're fluent quickly.
• A solid grasp of Agile or Waterfall methodologies; you know when each makes sense and can adapt without fanfare.
• Experience translating technical concepts for non technical stakeholders without dumbing anything down.
• A bachelor's degree is common here but not mandatory if your background shows equivalent depth in practice.

What It's Like In This Role / JobXi / Rochester, NY

The day to day rhythm shifts frequently in Rochester, NY. Some weeks are heavy on planning: building roadmaps scoping phases aligning budgets. Other weeks lean more into firefighting unexpected issues that pop up across teams. You'll share a calendar with engineers product leads executives all expecting concise updates not noise. Tools vary but you'll mostly live inside Slack spreadsheets Jira boards video calls depending on how remote or hybrid the current employer runs their operations. Expect around 40–45 hour weeks baseline with occasional spikes during launch periods; those come with the territory but aren't constant pressure cookers either.

Why You'll Like This Opportunity