Alright, let's talk about this Nurse Manager spot. It's for the Ambulatory Services department covering Pulmonary, Sleep Lab, Infectious Disease, and eHealth. You'd be based at the Riedman Campus in Rochester, NY, but you'll be traveling regularly to other sites like Linden Oaks, Unity Hospital, Newark, Batavia, Rochester General Hospital, and St. Mary's.

The Role

You're the one who builds and maintains the environment where great clinical practice happens. Your focus is on a specific service line across all our affiliates. That means planning and directing clinical practice for a systematized Specialty Medicine and Surgery Service Line.

You'll work with operational and physician leadership to build budgets based on patient volumes and scope of practice. Developing nursing guidelines and standards is a big part of it. And customer service isn't just for patients; it's for visitors, family members, staff, and physicians too. You're collaborating with other disciplines to make sure patient care is efficient and team based.

You own quality and performance improvement initiatives for the service line. Medication management, risk management, infection prevention, regulatory preparedness; it all lands with you. You'll partner with Directors of Nursing and Quality on review activities and guide your areas in using improvement tools, data analysis, and outcome measures.

What You'll Be Doing

Creating programs to monitor patient care quality and outcomes.
Working with physician and operational colleagues to set system wide patient care goals and manage daily operations.
Making sure the organization's philosophy, standards, and policies are actually put into action in the ambulatory practices.
Coaching clinical support staff when performance isn't meeting expectations; handling their performance management.
Developing long term staffing patterns with the Director of Nursing; figuring out personnel needs and recruitment plans for clinical support within your service line.
Allocating resources with leadership to hit both clinical care goals and financial targets. This involves preparing, monitoring, and maintaining approved salary and non salary budgets.
Selecting staff who can meet patient care goals.
Overseeing clinical support orientation and competencies across the entire system service line.
Monitoring operations to ensure they comply with licensure, accreditation, and regulatory standards.
Supporting staff professional development and their participation in research programs.
A commitment to your own professional growth to maintain your skillset is expected.
A key piece is performing clinical practice assessments at newly acquired or opened practices to check compliance with regulations, codes, accreditations; the whole gamut from RRH policy to federal law.

The Schedule & Details

The job is 40 hours per week. The standard schedule is Monday through Friday from 8am to 4pm. There will be occasional evenings or early mornings required so you can meet with the sleep lab supervisor and team.

The Essentials (What You Need)

A BSN degree is required.
A valid NYS RN License is mandatory.
A Basic Life Support (BLS) Certification is needed as well as three years of nursing experience under your belt.

The Nice to Haves (What We'd Love)

If you've got previous nursing leadership experience within an ambulatory setting? That puts you right at the top of our list; it's strongly preferred.

The Physical Side

The role falls under Medium Work requirements: occasionally exerting 20 50 pounds of force; frequently exerting 10 25 pounds; constantly moving objects with up to 10 pounds of force. It requires frequent walking, standing, or squatting. We'll consider any accommodations based on requirements reported by a prospective employee or their physician. Disease specific program requirements may add further educational or experience expectations.

Nurse Manager

About This Role