Concierge

Job Overview

This concierge role is about creating a seamless experience from the moment someone walks in. You're the first point of contact, handling everything from daily requests to special arrangements that make a place feel like home. The position is based in Roanoke, VA, serving a residential or commercial property where your presence sets the tone.

Duties & Responsibilities

• Greet residents, guests, and vendors with a consistent, professional demeanor.
• Manage package reception and logging with a high degree of accuracy.
• Coordinate service requests, maintenance calls, and guest access.
• Maintain the lobby area and front desk, ensuring it's always presentable.
• Handle incoming calls and direct inquiries to the appropriate party.
• Assist with coordinating move ins, deliveries, and special events as needed.

Requirements

• A genuine enjoyment in helping people solve problems, big or small.
• At least one year of experience in a front facing hospitality or customer service role.
• A high school diploma or equivalent is required; hospitality certification is a plus.
• Comfort using basic office software and property management systems for logging tasks.
• The role involves prolonged standing and occasional light lifting of packages.

What It's Like In This Role

You'll work at a front desk in Roanoke, VA, often as part of a small team covering various shifts. Days are varied; quiet moments checking security feeds can shift quickly to managing several deliveries at once. You'll use a desk phone, a computer for logging activities, and possibly an access control system. Expect a schedule that includes weekends and holidays; you're the constant when others are off.

Why You'll Like This Opportunity

The job offers real variety; no two days are exactly alike. You get to build relationships with the people you serve directly. There's room to grow into building management or supervisory roles for those who show initiative. You'll learn the ins and outs of how a high functioning property operates from the ground floor up.

Schedule & Work Type

This is typically a full time, onsite position in Roanoke, VA. Shifts often follow a rotating schedule that includes mornings, evenings, weekends, and some holidays. Part time opportunities may also be available depending on the specific employer's needs.

How To Apply

The 'Apply Now' button will redirect you to the hiring employer's own application site or portal. If no direct link is available for this listing, JobXi will present you with similar concierge opportunities in Roanoke, VA to explore instead.

Disclaimer

JobXi is a job platform connecting candidates with employers; we are not the hiring entity for this role. Job availability can change without notice. External employer sites operate under their own privacy policies and terms of use.

Equal Opportunity

The hiring employer provides equal employment opportunity to all applicants without regard to race, color, religion, sex, national origin, age disability or genetics.