General/Operations Manager

Alright, let's talk about this job. It's for a Managing Partner at Torchy's Tacos in Richmond, VA. That's the GM role, but they call it a partner because that's how they see it. This isn't about filling a slot; it's about finding someone who wants to build something and run their own show within a bigger company.

The Job

You're running the restaurant. All of it. That means you're responsible for the people, the profit, and the experience.

• Your main focus is building your team from the ground up. You'll be out there networking, sourcing, interviewing, and hiring everyone from managers to crew members.
• You direct the management team. Setting their weekly schedules and assigning their areas of responsibility falls on you.
• The financials are yours to manage. You'll plan and oversee weekly, monthly, and yearly inventories and budgets. You're directly managing the weekly and monthly P&L statement.
• Training standards have to be maintained and verified. You're consistently developing your team members and managers, including training them on employment policies.
• You ensure safe food handling procedures are understood, managed, and practiced every single day.
• The cleanliness of the entire restaurant is under your oversight.
• You act as the main contact for all store vendors and our HQ contacts.
• Attendance at weekly and quarterly regional meetings is part of the routine.

What You Need to Bring

This isn't an entry level management spot. They need someone who's been in the seat before and knows what running a full restaurant entails.

• A minimum of 5 years of experience as a General Manager or in a position above that is required. Restaurant management experience is mandatory to even be considered.
• You must have your state alcohol server certification and a Manager ServSafe Certification already completed.
• Full Casual Dining experience would be a plus.
• They want hands on experience in all facets of both front of house (FOH) and back of house (BOH) operations.
• Previous exposure to a scratch kitchen is noted as "a BIG advantage."
• Being bilingual is also considered a plus.

The physical side of the job is real. You need to be able to lift, push, pull, or carry objects up to 40 pounds. You'll be standing for several hours and walking for long periods during a shift. Bending, stretching, twisting, or reaching for items on shelves at various heights is part of the day to day.

The Details & What You Get

The base salary for this position is $80,000 per year with a bonus opportunity on top of that.