Year Up United
HospitalityFull TimeActively Hiring

Customer Service Representative

Year Up United·Phoenix, AZ

About This Role

Alright, let's talk about this program. It's not a typical job. Year Up United is a training and placement program that runs for a year or less. You're in classes learning real skills, then you get support landing an internship or a job. You also get coaching and a weekly stipend during the internship phase.

The whole point is to give you the tools and the launchpad you need, especially if college isn't your next step right now.

What you'll do in the program

The program has two main parts: learning, then doing.

  • First, you're in the classroom. You'll pick one track to specialize in from their list.
  • You build professional skills; think communication, networking, how to interview, how to build a resume.
  • Then, with support from their placement team, you move into an internship phase with a company.
  • If you get an internship, it could be at places like BNY Mellon, Fidelity, or Bank of America here in the Phoenix, AZ area. There are other partner companies too.
  • Throughout all of it, you have access to personalized coaching and guidance.

What we need from you

To apply for Year Up United, you have to meet a few criteria. They're pretty straightforward.

  • You need to be a high school graduate or have your GED.
  • You must be eligible to work in the U.S.
  • The program runs Monday through Friday; you have to be available for that entire duration.
  • You should be genuinely motivated to learn new technical and professional skills.
  • You cannot have already obtained a Bachelor’s degree.

The tracks you can choose

This is the technical training part. You'll dive deep into one of these areas:

  • Application Development
  • Business Operations
  • Banking & Customer Service
  • IT Support
  • Investment Operations
  • Data Analytics
  • Project Management Support
  • Network Security & Support

The details on pay and support

A big part of this is the support system; both financial and career focused.

Job Location

Phoenix, AZ

Customer Service Training Program - Year Up United | JobXi