Case Manager

Job Overview

This case manager position involves coordinating care and services for clients in the Norfolk, VA area. You'll assess individual needs, develop plans, and connect people with the right resources. The work happens in community based settings, so you're out meeting clients where they are.

Duties & Responsibilities

• Conduct initial assessments and ongoing evaluations of client situations.
• Create, implement, and regularly update individualized service plans.
• Maintain detailed and timely documentation in electronic client records.
• Serve as the main point of contact between clients, families, and various service providers.
• Navigate local resources in Norfolk, VA to secure housing, medical care, or employment support for clients.

Requirements

• A bachelor's degree in social work, psychology, or a related human services field is typically required.
• Previous experience managing a caseload in social services is a big plus.
• You need to be organized enough to juggle multiple client files without letting details slip.
• The job demands clear communication; you're explaining complex processes to people who might be under stress.
• You'll spend part of your day traveling around Norfolk, VA to visit clients or attend meetings.

What It's Like In This Role

No two days look exactly alike. You might be in the office documenting cases one morning and across town at a housing authority the next. Most teams use some form of case management software to track everything. The workload is steady; you'll have your own caseload to manage from start to finish. You collaborate closely with a small team of other caseworkers and supervisors for support.

Why You'll Like This Opportunity

The role offers real autonomy in managing your schedule and client interactions. There's always something new to learn about community resources and support systems. Working with different employers through JobXi lets you see how various organizations operate. You get direct satisfaction from helping people navigate challenging times.

Schedule & Work Type

This is primarily a full time, onsite role based in Norfolk, VA. Schedules are typically weekday business hours, but some flexibility may be needed for client appointments. Occasional remote work for documentation might be possible depending on the specific employer's policies.

How To Apply

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Disclaimer

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Equal Opportunity

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