Shift Supervisor

What the job is

At Starbucks, a Shift Supervisor is the person keeping the coffeehouse running smoothly while also making it feel warm and welcoming. You're the one who leads by example, balancing craft and heart to create a space where your community wants to hang out. It's more than just coffee; it's about meaningful moments on every shift.

What you'll do

• Prepare and coach others on making food and beverages to standard recipes, plus handle custom orders ; changing temperature, swapping ingredients, or adjusting quantities.
• Keep the store operating according to policy: cash handling, safety and security, and making sure every drink and food item is top quality.
• Direct the work of other partners (employees) and coordinate tasks for two or more people at a time.
• Engage with customers constantly ; taking their orders, fulfilling their requests, and making sure they feel seen.
• Work a flexible schedule that covers early mornings, evenings, weekends, nights, and holidays.

What you need

• At least six months of experience in a role where you constantly interacted with customers and fulfilled their requests.
• At least six months of experience delegating tasks to other employees or coordinating the work of two or more people.
• You can maintain regular and consistent attendance and punctuality, with or without a reasonable accommodation.
• You need to learn quickly and be comfortable directing others.
• Strong oral communication skills ; you can say what needs to be said.
• A solid understanding of the retail environment.
• The ability to work as part of a team and build real relationships.

Benefits and perks

Starbucks offers a serious benefits package for partners (that's what they call employees) and their families. Here's what you'd get access to:

• Medical, dental, and vision insurance.
• Basic and supplemental life insurance, plus other voluntary insurance options.
• Short term and long term disability coverage.
• Paid parental leave and family expansion reimbursement.
• Paid vacation that starts accruing after an introductory period ; at 0.01961 hours per hour worked for a 40 hour week, up to 40 hours annually (64 hours in California).
• Sick time that accrues at 1 hour for every 25 or 30 hours worked, depending on where you're based.
• Extra pay for working on one of eight observed holidays.
• 401(k) retirement plan with an employer match.
• A discounted company stock program called S.I.P.
• Starbucks equity program, known as Bean Stock.
• Incentivized emergency savings and financial well being tools.
• 100% upfront tuition coverage for a first time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
• Student loan management resources and other educational opportunities.
• Backup care and DACA reimbursement.
• Starbucks will also comply with applicable state and local leave laws, like Colorado's Healthy Families and Workplaces Act.

This list can change based on collective bargaining where partners have a certified representative. For more details, visit starbucksbenefits.com.

Compensation

New partners are typically hired at the entry point of the pay range for their role, which depends on geographic location. Individual compensation decisions are based on the facts and circumstances of each position and candidate.

How to apply

Qualified applicants with criminal histories will be considered for employment in a way that's consistent with all federal, state, and local laws. If you need assistance or an accommodation due to a disability during the application process, contact Starbucks at applicantaccommodation@starbucks.com or call 1(888) 611 2258.