Sales Manager

Sales Manager

Salary: $85,000–$90,000 plus commission.

This role is with Forward Air's Wholesale Team in Los Angeles, CA. We're a leading asset light transportation company that provides expedited less than truckload (LTL) services across the U.S., Canada, and Latin America. You'd be managing a territory, driving revenue across our ground product lines, and building new customer relationships from scratch.

What you'll actually do day to day

• Drive revenue growth across all ground product lines of business (LOB).
• Identify and develop new customer relationships through various lead generation practices.
• Take ownership of your assigned territory and be accountable for station growth.
• Develop and implement General Rate Increase (GRI) and Customer Specific Pricing (CSP) strategies.
• Conduct 20+ face to face meetings each week with customers and prospects to build strong relationships.
• Educate customers on our ground product services so they understand what we offer and actually use it.
• Create and own the strategic roadmap for ground product services.
• Run strategic business reviews to assess performance and find areas for improvement.
• Act as the liaison for contract needs ; making sure everything aligns with company policies and what the customer wants.
• Coordinate onboarding for new customers and keep everyone accountable during that process.
• Manage forecasting and pacing so you hit your revenue and growth targets.
• Make sure quality standards line up with customer expectations at every step.

The kind of background we're looking for

• A Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales management ; ideally within logistics or transportation.
• A track record of finding new customers through different lead generation approaches ; not just one method over another.
• A solid understanding of ground transportation services and how the market works today.
• The ability to communicate clearly, negotiate well, work with people effectively. These aren't buzzwords here ; you'll need them daily when you're face to face with clients 20+ times a week.
• The skill to develop real strategic plans ; not just talk about them ; then execute on them without someone holding your hand all day long.

>Someone who can work alone when needed but also mesh well with a team when things get complex.>>Willingness to travel as required by the job. That's part of owning a territory.

A few things about how we work

>How to apply