What You'll Do as a Guest Services Agent

This isn't your typical driving job. You will be the face of LAZ Parking at LAX, helping passengers navigate the airport and keeping things running smoothly. Your main focus is being an on site ambassador for guests ; helping with wayfinding and keeping the passenger flow safe and efficient. You'll be cross trained to operate shuttle buses, but you only drive when there's a disruption like an APM outage or emergency that needs backup transportation. It is a dual role: mostly guest service, with driving as a contingency capability.

You'll help passengers board and exit the vehicle, including ADA passengers when needed. You will also do G.E.T. 100 ; Greet, Engage, and Thank the Guest, 100% of the time. Clear communication with your team is essential, and you need to work well with others to hit productivity targets. When you're driving, you will need to work independently and professionally.

Where You'll Work

This role is based at Los Angeles, CA. The specific locations include the LAXIT Parking lot, LAX terminals, the green line station, LOT E, and areas for ADA assistance and inter terminal connections.

Schedule and Pay

This is a full time position with multiple shifts available. You must have open availability and a flexible schedule ; that includes weekends and holidays. The pay range is $22.50 to $30.15 per hour, depending on the benefit package you choose.

What You Need to Qualify

A valid Class A or Class B Commercial Driver's License.
Airbrakes and Passenger endorsements are required.
A current DOT Medical Certificate, or you must be able to pass a DOT physical.
At least 2 years with a regular Class C license.
At least 6 months of recent Passenger Commercial Vehicle or Transit Driving experience.
You must be 21 years or older.
A K 4 DMV printout issued within the last 30 days.
2 or more years with a California driver's license.
You must be able to read, write, and speak English.
Compliance with Federal DOT, State, Local Rules, and Company Policy.
Ability to push, pull, and lift up to 50 pounds.
You will need to bend at the knees or squat frequently during a shift.
Willingness to work in inclement weather ; rain, sleet, snow, heat, high wind, and so on.

Previous experience in customer service, transportation, hospitality, or working at an airport is preferred.

Benefits

This position is part of the Teamsters Union -986. The benefits include health, dental, and vision insurance options. There is a 401k retirement savings plan. You will get paid time off and holidays. There are also opportunities for advancement and professional development.

How to Apply

If this sounds like a good fit, submit your application directly through JobXi. LAZ Parking participates in E Verify.

Guest Services Agent