Kitchen/Restaurant Manager

Alright, let's talk about this job. It's for a Manager at Chili's in Indianapolis, IN. I've been placing people in restaurant roles for over a decade, and I can tell you this isn't just about running a shift. It's about running a business and leading people.

What You'd Be Doing

You're the critical link that makes the whole place work. Your day is split between the front of house and the heart of the house.

• Your first job is making sure every guest has a great experience. You'll role model what that looks like and hold your team to those operational and quality standards.
• When something goes wrong, you find the root cause. That starts with being self reflective and holding yourself accountable first; showing that vulnerability sets the tone.
• Foster real, open communication between your team members and management. You'll influence behaviors by championing new initiatives and changes.
• You've got to lead with both heart and mind. Drive business results by using Chili's systems to control costs effectively.
• The operational side means following systems like the Manager Timeline and performing quality Line Checks.
• A big part of your success is building your team: hiring, training, retaining, and developing people so they can grow into larger roles.
• Drive guest engagement inside the restaurant while also developing relationships out in the community.
• Understand safe food handling procedures inside and out, and practice them daily.
• Everything circles back to culture. You need to communicate and live by Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

The Person We Need

We're in the people business. The most successful managers here are wired for hospitality; they're passionate about connecting with both team members and guests. Our atmosphere rewards teamwork, and going above and beyond gets noticed.

• You need to be dependable. A team player who actually prefers a fast paced environment.
• Great multitasking skills aren't just nice to have; they're essential.
• For decades, Chili's has been known for a culture of fun. We take our jobs seriously but not ourselves. You should be hungry for top business results but also know how to have fun getting there.

A Bit About Chili's

The brand started in Dallas back in 1975. We're known for Big Mouth burgers, house smoked ribs, fajitas, and hand shaken margaritas. Our legacy is rooted in service, hospitality, and giving back. We're committed to delivering the best experience to every guest, every single day.

The Details & How To Apply

The official title is Kitchen/Restaurant Manager based in Indianapolis, IN.