Site Reliability Engineer

What You'll Actually Be Doing

Leidos has an opening on the NMCI SMIT contract for a Site Reliability Engineer in Honolulu, HI. This isn't a passive monitoring role. You're here to make systems bulletproof.

The SMIT contract is the backbone of the Navy Marine Corps Intranet ; we handle cybersecurity, network operations, engineering, service desk, seat support, and data transport. Your job? Keep it running and make it better.

You'll work alongside other SREs and development teams to build automated testing frameworks that simulate real world conditions. We're talking stress tests, failure scenarios, validating system behavior under load ; all so we meet our SLOs and users never even know something went wrong.

You'll write code to automate software releases, monitor systems continuously, and detect problems before they become incidents. Every line of code you write improves site performance and overall reliability.

Primary Responsibilities

• Proactive incident management: Use tools like Aternity (or similar platforms) to track end user performance in real time. Identify potential issues before they escalate. Build strategies that fix recurring problems permanently ; then automate those fixes so you don't have to babysit them.
• Software deployment leadership: Plan, coordinate, and execute software deployments across thousands of end user devices. Get it done on time with minimal disruption. Partner with stakeholders to prioritize deployment schedules that actually make sense for the mission.
• Service quality improvement: Analyze performance metrics relentlessly. Figure out what's broken or slow or fragile ; then fix it. Automate everything you can. Advocate for proactive monitoring and best practices across the team.
• Product strategy & roadmap: Define and maintain a vision for End User/Seats Services that aligns with organizational goals. Turn business needs into actionable technical requirements. Manage the product backlog, prioritize user stories ruthlessly.
• Stakeholder engagement: You're the bridge between the End User/Seats Services team and business stakeholders. Write clear user stories and acceptance criteria so devs know exactly what's needed. Show up at demos and retrospectives ready to improve things each time.
• Documentation & communication: Keep crisp documentation of product requirements, progress updates, strategies, implementation guides ; anything your teammates or successors will need later.

The Stuff You Need To Have

• A Bachelor's degree plus 5+ years of relevant experience (this is non negotiable).
• A current DoD Secret security clearance (you cannot start without this).
• A DoD 8570.01 IAT Level II certification before your first day ; you'll also need to maintain it while supporting this contract.
• Hands on experience with proactive incident management using tools like Aternity or comparable performance monitoring platforms.
• A history of leading software deployments at scale managing end user services effectively.
• The ability to write technical analysis reports AND brief executives clearly ; both written and spoken communication matter here equally.
Real experience working within Agile frameworks alongside DevSecOps principles. Scripting chops in PowerShell or Python because automation is how you win. A solid understanding of ITIL processes paired with practical service quality improvement methods.

The Stuff That Helps But Isn't Required