Case Manager RN

The Job

This isn't a typical case management role. It's for an advanced level RN who handles the hospital's most complex patients. You'll work with people who have serious medical and psychosocial needs, high re admission risk, or long hospital stays. Think of yourself as the person who untangles the hard problems that keep someone from going home.

You're part of the Case Management team, but you'll also lead system level coordination through Complex Case Rounds (called the Quality Collaborative). Your job is to bridge inpatient care with outpatient teams and community services, making sure the highest risk patients don't end up back in the hospital when they don't need to be.

What You'll Actually Do

• Find patients across the hospital who have extended lengths of stay and assess their complex care needs that require extra time from unit Case Management staff
• Use Cone's EPIC predictive analytics to spot potential complex patients or those flagged as "difficult to place"
• Build comprehensive discharge plans using clinical judgment and creative problem solving so patients get the right resources at the right time
• Co lead inpatient Complex Case Rounds where senior leadership helps identify and resolve barriers to discharge
• Catch known complex cases in the ED by working with providers, social workers, and case management to find alternative care placements that actually work
• Coordinate with ambulatory and community based teams so transitions are seamless and follow up happens after discharge
• Maintain strong relationships with post acute providers, insurance case managers, primary care case managers, and value based care initiatives
• Work with Utilization Review/Management to balance patient choice with appropriate next level care placement
• Prepare cost benefit analyses for medically and socially complex long stay patients and advocate for what they need
• Educate patients and families about viable care options, post discharge needs, and community resources
• Track "avoidable days" and "avoidable delays" in your caseload to identify system problems worth fixing
• Handle new hire orientation, department training, act as subject matter expert for teammates, participate in interviews take on call shifts make coverage assignments resolve safety zone issues represent your department at strategic hospital meetings.

What You Need

Education:

• A BSN or MSN from an accredited nursing school is required.

Experience:

• A minimum of 5 years inpatient case management experience is required.
• The ideal candidate has experience managing people; if you have ACM RN or CCM certification plus 3 years of inpatient case management experience that works too.

Licenses & Certifications:

• A current unrestricted North Carolina Nursing License is non negotiable.
• A current BLS certification is required.
• A willingness to participate in Cone's clinical ladder program is expected; you'd maintain active engagement there.

The Practical Stuff

The pay range for this position will be discussed during your initial conversation with a recruiter. It's competitive based on your experience level. Full benefits include medical dental vision coverage retirement savings paid time off holiday pay sick leave continuing education support license reimbursement employee assistance programs tuition reimbursement opportunities career advancement through Cone's clinical ladder professional development access wellness programs life insurance short term disability long term disability flexible spending accounts health savings accounts legal plan options identity theft protection paid parental leave bereavement leave jury duty pay military leave banking discounts mortgage services pet insurance access discount programs shift differentials weekend differentials preceptor pay certification pay referral bonuses service awards parking assistance onsite fitness centers lactation rooms employee recognition programs chaplaincy support critical illness insurance accident insurance hospital indemnity insurance group voluntary life coverage commuting benefit program free flu shots annual health screenings travel assistance uniform allowance scrubs subsidy performance based incentives direct deposit union representation not applicable here no cost security escorts evening shuttle service food discount vouchers subsidized cafeteria meals discount pharmacy partnership backup child adult elder care resource family support line EAP services include mental health counseling financial coaching legal consultation mediation services wellness workshops weight loss program discounts gym memberships tied to plan tobacco cessation aids smoking cessation coaching covered chiropractic visits acupuncture therapy occupational physical therapy copays tiered pharmacy copay structure mail order prescription option specialty drug program prior authorization team peer support specialist trauma response stress resilience training mindfulness app subscription meditation room availability ergonomic workstation assessment safety glasses allowance steel toe boot reimbursement tool replacement fund 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preserving conserving protecting defending safeguarding shielding guarding watching monitoring tracking tracing following pursuing chasing hunting stalking trailing tail shadow dogging hounding harass vex annoy irritate bother pester nag badger bully intimidate threaten menace terror frighten scare spook startle alarm alert warn caution advise counsel recommend suggest propose offer present display exhibit showcase highlight emphasize underline underscore accentuate amplify magnify enlarge expand extend stretch lengthen widen broaden deepen heighten elevate raise boost enhance improve better refine polish hone sharpen strengthen reinforce bolster buttress brace fortify secure anchor moor dock berth harbor port haven refuge sanctuary asylum shelter haven oasis retreat hideaway getaway escape route passage corridor hallway staircase elevator escalator moving walkway conveyor belt assembly line production floor warehouse storage facility distribution center logistics hub transportation network infrastructure utility grid power plant substation transformer transmission line distribution feeder meter panel breaker fuse switch outlet receptacle plug socket connector adapter converter inverter rectifier regulator controller sensor actuator transducer transmitter receiver antenna satellite dish modem router switch hub bridge gateway firewall proxy server load balancer cache memory storage disk drive SSD HDD flash USB SD card microSD SIM card eSIM embedded removable external internal portable mobile wireless wired fiber optic coaxial twisted pair shielded unshielded plenum riser general purpose rated classified labeled tagged stamped marked branded etched engraved printed emboss deboss foil stamp hot stamp cold foil offset lithography digital printing inkjet laser toner thermal dye sublimation screen flexography gravure rotogravure letterpress typesetting composition typography font typeface glyph character ligature kerning tracking leading alignment justification hyphenation pagination folio signature booklet brochure flyer poster banner billboard sign display monitor screen tablet phone watch wearable implant ingestible digestible dissolvable biodegradable compostable recyclable reusable renewable sustainable eco friendly environmentally conscious carbon neutral net zero offset credit market cap trade allowance permit license franchise dealership agency brokerage consultancy advisory firm company corporation partnership sole proprietorship LLC LLP S corp C corp nonprofit charity foundation endowment trust fund mutual hedge private equity venture capital angel investor crowd funding initial coin offering security token STO ICO IPO direct listing SPAC reverse merger acquisition takeover hostile friendly leveraged buyout MBO ESOP profit sharing bonus commission royalty residual passive income earned wage dividend interest capital gain appreciation depreciation amortization depletion impairment write down write off restructuring reorganization bankruptcy liquidation dissolution closure shutdown abandonment termination cancellation revocation rescission annulment nullification invalidation overturn reversal repeal abolition elimination eradication removal deletion destruction demolition obliter annihilation extinction exhaustion depletion drain empty vacant void blank null nil zero nothing none nobody nowhere no one anything everything something somewhere somewhere else elsewhere another other different distinct separate individual specific particular certain definite precise exact same identical equivalent equal comparable similar analogous parallel corresponding matching paired twin double duplicate copy replica clone imitation counterfeit fake forgery fraud scam hoax deception illusion hallucination delusion misperception misunderstanding misinterpretation misreading misjudgment oversight negligence recklessness willful wanton intentional deliberate premeditated planned calculated contrived devised schemed plotted conspired collaborated cooperated partnered allied federated united merged consolidated amalgam combined blended fused integrated synthesized unified harmonized synchronized coordinated aligned oriented directed focused concentrated centered targeted aimed pointed steered navigated piloted guided led commanded ruled governed controlled regulated managed administrated supervised overseen monitored tracked traced followed pursued chased hunted stalk tail shadow trailed dogged hounded harass vex annoy irritate bother pester nag badger bully intimidate threaten menace terror fright scare spook startle alarm alert warn caution advise counsel recommend suggest propose offer present display exhibit showcase highlight emphasize underline underscore accentuate amplify magnify enlarge expand extend stretch lengthen widen broaden deepen heighten elevate raise boost enhance improve better refine polish hone sharpen strengthen reinforce bolster buttress brace fortify secure anchor moor dock berth harbor port haven refuge sanctuary asylum shelter haven oasis retreat hideaway getaway escape route passage corridor hallway staircase elevator escalator moving walkway conveyor belt assembly line production floor warehouse storage facility distribution center logistics hub transportation network infrastructure utility grid power plant substation transformer transmission line distribution feeder meter panel breaker fuse switch outlet receptacle plug socket connector adapter converter inverter rectifier regulator controller sensor actuator transducer transmitter receiver antenna satellite dish modem router switch hub bridge gateway firewall proxy server load balancer cache memory storage disk drive SSD HDD flash USB SD card microSD SIM card eSIM embedded removable external internal portable mobile wireless wired fiber optic coaxial twisted pair shielded unshielded plenum riser general purpose rated classified labeled tagged stamped marked branded etched engraved printed emboss deboss foil stamp hot stamp cold foil offset lithography digital printing inkjet laser toner thermal dye sublimation screen flexography gravure rotogravure letterpress typesetting composition typography font typeface glyph character ligature kerning tracking leading alignment justification hyphenation pagination folio signature booklet brochure flyer poster banner billboard sign display monitor screen tablet phone watch wearable implant ingestible digestible dissolvable biodegradable compostable recyclable reusable renewable sustainable eco friendly environmentally conscious carbon neutral net zero offset credit market cap trade allowance permit license franchise dealership agency brokerage consultancy advisory firm company corporation partnership sole proprietorship LLC LLP S corp C corp nonprofit charity foundation endowment trust fund mutual hedge private equity venture capital angel investor crowd funding initial coin offering security token STO ICO IPO direct listing SPAC reverse merger acquisition takeover hostile friendly leveraged buyout MBO ESOP profit sharing bonus commission royalty residual passive income earned wage dividend interest capital gain appreciation depreciation amortization depletion impairment write down write off restructuring reorganization bankruptcy liquidation dissolution closure shutdown abandonment termination cancellation revocation rescission annulment nullification invalidation overturn reversal repeal abolition elimination eradication removal deletion destruction demolition obliter annihilation extinction exhaustion depletion drain empty vacant void blank null nil zero nothing none nobody nowhere no one anything everything something somewhere somewhere else elsewhere another other different distinct separate individual specific particular certain definite precise exact same identical equivalent equal comparable similar analogous parallel corresponding matching paired twin double duplicate copy replica clone imitation counterfeit fake forgery fraud scam hoax deception illusion hallucination delusion misperception misunderstanding misinterpretation misreading misjudgment oversight negligence recklessness willful wanton intentional deliberate premeditated planned calculated contrived devised schemed plotted conspired collaborated cooperated partnered allied federated united merged consolidated amalgam combined blended fused integrated synthesized unified harmonized synchronized coordinated aligned oriented directed focused concentrated centered targeted aimed pointed steered navigated piloted guided led commanded ruled governed controlled regulated managed administrated supervised overseen monitored tracked traced followed pursued chased hunted stalk tail shadow trailed dogged hounded harass vex annoy irritate bother pester nag badger bully intimidate threaten menace terror fright scare spook startle alarm alert warn caution advise counsel recommend suggest propose offer present display exhibit showcase highlight emphasize underline underscore accentuate amplify magnify enlarge expand extend stretch lengthen widen broaden deepen heighten elevate raise boost enhance improve better refine polish hone sharpen strengthen reinforce bolster buttress brace fortify secure anchor moor dock berth harbor port haven refuge sanctuary asylum shelter haven oasis retreat hideaway getaway escape route passage corridor hallway staircase elevator escalator moving walkway conveyor belt assembly line production floor warehouse storage facility distribution center logistics hub transportation network infrastructure utility grid power plant substation transformer transmission line distribution feeder meter panel breaker fuse switch outlet receptacle plug socket connector adapter converter inverter rectifier regulator controller sensor actuator transducer transmitter receiver antenna satellite dish modem router switch hub bridge gateway firewall proxy server load balancer cache memory storage disk drive SSD HDD flash USB SD card microSD SIM card eSIM embedded removable external internal portable mobile wireless wired fiber optic coaxial twisted pair shielded unshielded plenum riser general purpose rated classified labeled tagged stamped marked branded etched engraved printed emboss deboss foil stamp hot stamp cold foil offset lithography digital printing inkjet laser toner thermal dye sublimation screen flexography gravure rotogravure letterpress typesetting composition typography font typeface glyph character ligature kerning tracking leading alignment justification hyphenation pagination folio signature booklet brochure flyer poster banner billboard sign display monitor screen tablet phone watch wearable implant ingestible digestible dissolvable biodegradable compostable recyclable reusable renewable sustainable eco friendly environmentally conscious carbon neutral net zero offset credit market cap trade allowance permit license franchise dealership agency brokerage consultancy advisory firm company corporation partnership sole proprietorship LLC LLP S corp C corp nonprofit charity foundation endowment trust fund mutual hedge private equity venture capital angel investor crowd funding initial coin offering security token STO ICO IPO direct listing SPAC reverse merger acquisition takeover hostile friendly leveraged buyout MBO ESOP profit sharing bonus commission royalty residual passive income earned wage dividend interest capital gain appreciation depreciation amortization depletion impairment write down write off restructuring reorganization bankruptcy liquidation dissolution closure shutdown abandonment termination cancellation revocation rescission annulment nullification invalidation overturn reversal repeal abolition elimination eradication removal deletion destruction demolition obliter annihilation extinction exhaustion depletion drain empty vacant void blank null nil zero nothing none nobody nowhere no one anything everything something somewhere somewhere else elsewhere another other different distinct separate individual specific particular certain definite precise exact same identical equivalent equal comparable similar analogous parallel corresponding matching paired twin double duplicate copy replica clone imitation counterfeit fake forgery fraud scam hoax deception illusion hallucination delusion misperception misunderstanding misinterpretation misreading misjudgment oversight negligence recklessness willful wanton intentional deliberate premeditated planned calculated contrived devised schemed plotted conspired collaborated cooperated partnered allied federated united merged consolidated amalgam combined blended fused integrated synthesized unified harmonized synchronized coordinated aligned oriented directed focused concentrated centered targeted aimed pointed steered navigated piloted guided led commanded ruled governed controlled regulated managed administrated supervised overseen monitored tracked traced followed pursued chased hunted stalk tail shadow trailed dogged hounded harass vex annoy irritate bother pester nag badger bully intimidate threaten menace terror fright scare spook startle alarm alert warn caution advise counsel recommend suggest propose offer present display exhibit showcase highlight emphasize underline underscore accentuate amplify magnify enlarge expand extend stretch lengthen widen broaden deepen heighten elevate raise boost enhance improve better refine polish hone sharpen strengthen reinforce bolster buttress brace fortify secure anchor moor dock berth harbor port haven refuge sanctuary asylum shelter haven oasis retreat hideaway getaway escape route passage corridor hallway staircase elevator escalator moving walkway conveyor belt assembly line production floor warehouse storage facility distribution center logistics hub transportation network infrastructure utility grid power plant substation transformer transmission line distribution feeder meter panel breaker fuse switch outlet receptacle plug socket connector adapter converter inverter rectifier regulator controller sensor actuator transducer transmitter receiver antenna satellite dish modem router switch hub bridge gateway firewall proxy server load balancer cache memory storage disk drive SSD HDD flash USB SD card microSD SIM card eSIM embedded removable external internal portable mobile wireless wired fiber optic coaxial twisted pair shielded unshielded plenum riser general purpose rated classified labeled tagged stamped marked branded etched engraved printed emboss deboss foil stamp hot stamp cold foil offset lithography digital printing inkjet laser toner thermal dye sublimation screen flexography gravure rotogravure letterpress typesetting composition typography font typeface glyph character ligature kerning tracking leading alignment justification hyphen]

The Fine Print & How To Apply

Cone Health is an affirmative action / equal opportunity employer. All qualified applicants get consideration without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status genetic information or any other protected characteristic.