Case Manager RN

Here's the thing about being a Case Manager RN at Medical City Dallas: you're the one who makes sure the pieces fit. You're not just managing a case; you're building a bridge for someone from hospital to home, and you've got to get it right.

The Work

Your day is about connection and coordination. You'll start with a deep dive, assessing everything from medical needs to what kind of support system a patient has waiting for them. Then, you build the plan.

• You coordinate that plan of care and drive the discharge process by working directly with doctors, therapists, social workers; the whole team.
• Reassessing patients as things change is part of the job; their condition isn't static, and your plan can't be either.
• You'll partner closely with Social Services. If there's a risk related to things like housing or food access, you get them involved. For post acute medical needs, you work together to make sure the next level of care is appropriate.
• A big part of this is keeping an eye on length of stay and resource use. You'll use tools like InterQual criteria to evaluate how care is progressing and flag any issues early.
• Patients and their families are part of your team. You bring them into the conversation to set clear, realistic goals together.
• If someone's at high risk for readmission, you develop strategies to prevent it. That could mean education on using healthcare resources properly or connecting them with community support.
• You'll also handle referrals to third party payers and disease management programs when needed.

The Schedule & Details

This is a full time position on the day shift. Your hours will typically be 8:00 AM to 4:30 PM, Monday through Friday. And yes, there will be some weekend shifts involved.

A sign on bonus up to $20K may be available for new hires.

What You Need To Bring

• A current RN license in Texas or a compact state license is required.
• You need an Associate's Degree in Nursing (ADN) as a minimum; a Bachelor's Degree in Nursing (BSN) is preferred.
• Candidates must have at least three years of recent clinical nursing experience in an acute care hospital setting.

The Support & Benefits

Medical City Dallas backs you up with more than just words. The benefits package here is genuinely comprehensive; it’s built to support your health, your life, your career, and even your retirement.

• The medical coverage includes prescription drugs and behavioral health. There’s no cost telemedicine and free AirMed medical transportation included too.
• You can add on dental, vision, life insurance, and disability coverage if you want it.
• There’s a whole suite of extra protection plans available: accident coverage, critical illness plans, hospital indemnity insurance. They even offer auto insurance, home insurance identity theft protection legal counseling long term care coverage moving assistance pet insurance… it’s a long list designed for real life.
• Free counseling services are available for emotional physical or financial wellbeing.
• The 401(k) plan has a 100% match on 3% to 9% of your pay based on how long you've been here.
• Want HCA stock? The Employee Stock Purchase Plan lets you buy it at a 10% discount.
• Family support includes fertility family building benefits through Progyny plus adoption assistance.
• A referral service can help find child elder or pet care; they can even help with home repairs auto repair or event planning.
• The education assistance covers tuition student loan support certifications dependent scholarships; they own Galen College of Nursing so they take this seriously.
• A Time Away From Work Program covers paid time off paid family leave short- and long term disability leaves of absence.
• The Employee Health Assistance Fund offers free employee only coverage based on income for full time and part time colleagues.
• A colleague recognition program rounds out what they offer.