Hospice Liaison

Job Overview

This is a Hospice Liaison position based in El Paso, TX. The core mission here is building connections ; between healthcare providers, patients, and the hospice services that can make a real difference at the end of life. You're the bridge. You'll spend your days in hospitals, skilled nursing facilities, and assisted living communities, educating clinical staff and families about what hospice care actually offers. It's not just about making referrals. It's about having honest conversations, addressing misconceptions, and ensuring that when someone is eligible for hospice, they actually get referred in a timely way. The work is fast, emotionally weighty, and deeply meaningful. You'll need to be comfortable talking about death and dying without flinching. If you can do that, it gets easier.

Duties & Responsibilities / JobXi / El Paso, TX

Your day to day in El Paso, TX will vary, but the core tasks are consistent:

• Build referral relationships ; You'll regularly meet with discharge planners, case managers, and physicians. The goal is trust, not just a signed form.
• Conduct in services ; Give short educational sessions to hospital or facility staff about hospice eligibility, services, and how to start a conversation with a patient's family.
• Manage the intake process ; When a referral comes in, you're the one who gathers medical records, contacts the family, and coordinates with the clinical team to get a patient admitted quickly.
• Track your territory ; You'll use a CRM to log visits, track referral sources, and follow up on leads. Some sales software, some patient management tools.
• Attend patient care meetings ; You aren't the nurse, but you're in the room when the team discusses a patient's status. Your job is to represent the referrer's perspective and make sure nothing falls through the cracks.
• Handle objections ; A lot of people think hospice means "giving up." You'll explain what it actually means: comfort, dignity, and support for the whole family.

Requirements / JobXi / El Paso, TX

You don't need to be a nurse. But you do need to understand how healthcare works, especially in a hospital or long term care setting. Here's what most employers in El Paso, TX look for:

• Experience ; At least two years in healthcare sales, nursing home admissions, discharge planning, or hospice itself. Some roles accept a clinical background (CNA, LPN, paramedic) without sales experience.
• Education ; A high school diploma is the floor. An associate's or bachelor's degree in business, marketing, or healthcare helps a lot.
• Driver's license ; You'll be driving between facilities in El Paso, TX. A clean driving record and reliable vehicle are non negotiable.
• Comfort with death and dying ; This isn't a role for someone who gets queasy or emotionally overwhelmed. You'll hear hard stories. You need to stay steady.
• Tech literacy ; You'll use a laptop or tablet daily. CRM systems, email, maybe a scheduling app. If you hate computers, this isn't for you.

What It's Like in This Role / JobXi / El Paso, TX

You're out in the field most of the time. That means you'll drive between facilities in El Paso, TX, probably visiting three to five locations in a day. Some days you'll have back to back meetings; other days you'll be making follow up calls from home or a coffee shop. The atmosphere in the facilities varies ; some are bright and busy, others are quieter and more somber. You'll work alongside nurses, social workers, and chaplains. Nobody's doing this for the money. The teams tend to be close knit because the work is intense. The tools are straightforward: a CRM to track contacts, a phone, and maybe a tablet for presentations. Scheduling is generally Monday through Friday, but some situations (like a patient crisis or a major referral opportunity) won't wait until Monday. Expect occasional weekend or evening events, like a health fair or a facility open house.

Why You'll Like This Opportunity

There's real variety here. You aren't stuck at a desk. Every day brings a different conversation, a different facility, a different patient story. The work is autonomous ; you manage your own schedule and territory. For someone who likes independence, that's a big draw. The pay structure often includes a base salary with bonus potential based on your referral volume. Some roles are straight salary, but most have an incentive component. The learning curve is steep but rewarding. You'll get to know the healthcare system in El Paso, TX from the inside. And if you're thinking about advancing, hospice liaison experience can lead to regional sales roles, clinical liaison management, or even operations.

Schedule & Work Type

This is a full time, onsite role in El Paso, TX. You'll work primarily Monday through Friday, with occasional evenings or weekends. Remote work isn't typical ; you need to be in the facilities to build relationships. Some employers offer a hybrid arrangement where you can do documentation from home, but the majority of your time is in the field.

How to Apply

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Disclaimer

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Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or veteran status.