Patient Coordinator

Job Overview

This Patient Coordinator position is the central hub for patient care in a clinical setting. You'll manage the flow of information and people, ensuring appointments run smoothly and patients feel supported from their first call to their follow up. It's a role where organization meets compassion every day, right here in Cincinnati, OH.

Duties & Responsibilities

• Scheduling appointments, procedures, and follow ups while optimizing provider calendars.
• Collecting and verifying patient insurance details and demographic information with accuracy.
• Preparing patient charts for the day and handling incoming medical records requests.
• Answering phone lines, addressing routine questions, and directing calls appropriately.
• Calculating and collecting co pays or outstanding balances at check in.
• Serving as a liaison between patients, clinical staff, and external facilities.

Requirements

• At least one year of experience in a medical front office or similar administrative role.
• A solid grasp of basic medical terminology and standard insurance forms (HMOs, PPOs).
• The ability to navigate an electronic health records system; training on their specific software is provided.
• A high school diploma or equivalent is required; relevant certification is a plus but not mandatory.
• You'll be on your feet periodically, moving between the front desk and clinical areas, and managing frequent phone conversations.

What It's Like In This Role

You're the first face patients see. The pace is steady, with mornings often focused on arrivals and afternoons on scheduling ahead. You'll work closely with medical assistants and providers, relying on shared digital platforms to keep everyone informed. It isn't just data entry; you're solving small puzzles to make a patient's healthcare journey less stressful.

Why You'll Like This Opportunity

The daily mix of tasks keeps things interesting; no two patients are exactly alike. Many clinics offer structured paths to advance into office management or specialized coordination roles. Working directly with patient care gives you a tangible sense of purpose that's hard to find elsewhere.

Schedule & Work Type

This is typically a full time, onsite position within a clinic or hospital in Cincinnati, OH. Standard business hours apply for most openings, usually Monday through Friday. Some employers may have occasional Saturday rotations or slightly extended hours.

How To Apply

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Disclaimer

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Equal Opportunity

The hiring employer provides equal employment opportunity to all qualified individuals regardless of protected characteristics.