
About This Role
Alright, let's talk about the Shift Manager role at Starbucks in Boston, MA. This isn't just about making coffee; it's about running a piece of a multi million dollar business and leading the team that brings that community space to life every day. You'll get the training and hands on mentorship to do it.
What you'll be doing
You're leading the shift. That means you're responsible for the store's operations and your team's performance during your time running the show.
- Supervising and coaching the partner team on the floor.
- Building a warm, welcoming environment for customers and your crew.
- Tackling problems as they come up, from customer service to daily logistics.
- Applying an entrepreneurial mindset to help drive sales.
The experience you bring
We need someone who knows how to lead people and manage a customer focused operation. Here’s what that looks like:
- At least one year of management experience in retail or customer service. Two years is even better.
- Alternatively, 4 or more years of service in the U.S. Military qualifies too.
- A solid year spent directly supervising, building, and coaching a team is required.
- You've got to be organized. Your problem solving skills need to be strong, and you have to work well with people.
- A background in a sales focused environment is key; we need that business minded approach.
The pay & benefits (the good stuff)
The base pay they offer depends on things like your experience, knowledge, and location. They look at internal equity too. It’s worth noting they say it's not typical for someone to start at the very top of their role's pay range.
But the benefits are where this really stands out. For you and your family, there’s:
- Medical, dental, and vision insurance plans.
- Basic life insurance plus supplemental options you can add on.
- Short term and long term disability coverage.
- A 401(k) retirement plan with a company match.
- The chance to buy Starbucks stock at a discount (S.I.P.) and grants of company stock (Bean Stock).
A bit more on time off & support
The specifics can vary by state law or if there's a union contract locally, but here’s the general idea:
Serious investment in your growth
Job Location
Boston, MA