IT Support Specialist

What You'll Actually Do

You're joining MANTECH as an Information Technology Assurance Specialist I, working within Special Access Programs (SAPs) that support SSC and AFSPC Operational Units. This isn't your average IT gig ; you'll provide day to day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program activities in Bethesda, MD.

Your real work includes establishing complex operational software configuration controls and system interfaces for assigned computer systems. You'll maintain file servers, Firewalls, network access, Security Monitoring Systems, and keep documentation current. When something breaks or acts strange, you'll analyze and troubleshoot those system anomalies to get performance back where it needs to be. You'll also prepare systems for operational use and support operational tests.

On the security side, you'll review, prepare, and update AIS accreditation packages. If something changes that might affect accreditation or certification, you notify the customer right away. You perform AIS self inspections, identify vulnerabilities and implement countermeasures, and make sure all AIS and network nodes are operated, maintained, and disposed of according to policy.

There's more: security coordination on test plans. Guest networks client support. Help desk troubleshooting. Personal Issue Laptop Support. And you'll handle VTC System Administration ; scheduling, configuring ; plus account creations/changes/deletions, hardware/software configuration upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.

What You Need to Bring

• A Bachelor's degree in a related field (or 4 additional years of equivalent experience instead of the degree)
• At least 2 years of total experience working with Information Technology Assurance
• At least 2 years of experience working in a SCI environment
• A current Top Secret clearance with SCI Eligibility
• Eligibility for access to Special Access Program Information
• Willingness to submit to a polygraph
• The CompTIA Sec+ certificate as outlined in DoD Directive 8570.01 M for Information Assurance Technician Level 2 ; you have 6 months from your hire date to get this if you don't already have it
• Training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) must be completed (if the supported organization requires AIS accreditation package development)

What They'd Really Like to See

• A year or more of SAP related experience is highly desired
• A working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies plus data backup technologies including communication security (COMSEC) integration
• A solid handle on JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards along with Common Criteria and System Security Policy as they relate to C&A for Legacy systems
• Current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions is preferred too
• The ability to work in a dynamic environment while interacting effectively with DOD military/civilian personnel and industry partners
• A working knowledge of Microsoft Office ; Word, PowerPoint, Excel ; is expected

The Physical Side of Things

You need to stay in a stationary position about 50% of the time. Sometimes you'll move around the office to reach file cabinets or office machinery. Constantly operating a computer? Yes ; along with other office productivity equipment like calculators and printers. And frequently communicating with coworkers, management, customers might involve delivering presentations; being able to exchange accurate information matters here.