Clinical Support Specialist

Alright, let's talk about this job. It's for a Clinical Support Coordinator at St. David's South Austin Medical Center in Austin, TX. This isn't a bedside nursing gig; it's the person who helps the nurses at the bedside get better at what they do. You're the go to mentor for new grads and nurses moving into a new specialty. Think of it as being the clinical coach who helps shape how care is delivered, not by doing it yourself, but by making sure the team doing it is confident, skilled, and safe.

What you'll be doing

Your main focus is on the floor support and development. You're not stuck in an office.

• You'll round on the nursing units to observe, offer real time coaching, and reinforce quality practices right when they matter.
• A big part of your day is guiding new or transitioning nurses. That means helping them develop clinical judgment, plan care, and understand when and how to escalate concerns.
• When things get intense; like during a rapid response or code; you're there to provide hands on support. Afterward, you lead the debrief to turn those critical moments into learning opportunities.
• You'll teach, demonstrate, and troubleshoot essential nursing skills. You're also identifying common gaps in knowledge so we can strengthen our training programs overall.
• Reinforcing safety standards and communication best practices (like AIDET or Teach Back) is part of the fabric of the role.
• You'll partner directly with unit leaders to support nurse growth, improve daily practice, and foster a culture of accountability and teamwork.

What you need to bring

The requirements are specific. Here's the list:

• A Bachelor's Degree is required.
• You must have an active (RN) Registered Nurse license or obtain it within 60 days of starting.
• You need at least 2 years of nursing experience.
• Basic Cardiac Life Support (BLS) certification must be obtained within your first 30 days.
• Advanced Cardiac Life Support (ACLS) certification must also be obtained within your first 30 days.
• A Preceptor certification is required within 90 days of your start date.

The schedule & benefits

This is a full time position with no travel required. You're based at the hospital in Austin, TX.

The benefits package is comprehensive. It includes medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage. There's wellbeing support with free counseling services. Time away from work covers paid time off, paid family leave, and disability coverage.

For savings and retirement, there's a 401(k) Plan with a 100% match on 3% to 9% of your pay (based on how long you've been here), plus an Employee Stock Purchase Plan and financial counseling.

They support continued education through tuition assistance, student loan help, certification support, and dependent scholarships. There are also additional benefits for things like family building adoption assistance life insurance legal services identity theft protection and consumer discounts Eligibility for specific benefits can vary by location

A bit about where you'd work

St David's South Austin Medical Center is a 368 bed acute care hospital It has a nationally accredited oncology program with the region s only adult Transplant and Cellular Therapy Program a Level II trauma center advanced cardiac stroke orthopedic services full service maternity care four community emergency centers The facility is affiliated with Texas Institute for Robotic Surgery for advanced procedures across several specialties HCA Healthcare its parent company has been named one of World s Most Ethical Companies multiple times